What We Collect and Why We Collect It
When you create an account with ck144, we collect the details you submit — your name, email address, mobile number and, where account verification requires it, identity documents. When you add a payment method, the transaction reference numbers tied to your bKash, Nagad or Rocket wallet
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are recorded so our system can match deposits and withdrawals to your account. We do not store your full mobile banking PIN or wallet password at any point. Each time you visit from a mobile device, our servers log your IP address, browser type and session
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duration. This data helps us detect unusual login patterns and keep your account secure. We also collect information about how you navigate within the platform — which sections you open, how long you spend on them — to improve the layout and account flow over time.
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None of this behavioural data is sold to third parties. Where we share data with payment processors or identity-verification partners, we do so only to the extent needed to complete your transaction or confirm your eligibility. Data retention periods vary by category; payment records are held
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for as long as applicable regulations in supported regions require. You may request a full copy of the data we hold on your account at any time by contacting our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.